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B2CB2C
+3+3
Advertise next to more expensive brands
Jul 08, 2025

Advertise next to more expensive brands

Mid-tier brands were able to raise their prices by 12.3% when they advertised next to premium brands.

Thomas McKinlay
Thomas McKinlay
B2CB2C
+2+2
Gimmicky product displays boost sales
Nov 26, 2024

Gimmicky product displays boost sales

Imaginative, fun product displays of a product (e.g. energy drink cans stacked like a rocket ship) can increase purchases by up to 189.3%

Thomas McKinlay
Thomas McKinlay
B2CB2C
+3+3
Show products by benefits, not features
Jun 25, 2024

Show products by benefits, not features

People picked up to 57.5% more items when products were showcased by the benefits they provide (e.g. healthy diet) compared to their features (e.g. orange flavor)

Thomas McKinlay
Thomas McKinlay
Customer ExperienceCustomer Experience
+4+4
Cross-sell when refunding products
May 28, 2024

Cross-sell when refunding products

People were 66% more likely to buy a gift card when using refunded money because it feels like money that has already been spent.

Thomas McKinlay
Thomas McKinlay
PromotionsPromotions
+5+5
Reassure, don’t pressure people on product pages
Nov 07, 2023

Reassure, don’t pressure people on product pages

Pressuring nudges (e.g. only 3 left!) are effective but increased product returns by 69%. Use reassuring nudges instead (e.g. this product is perfect for you)

Thomas McKinlay
Thomas McKinlay
B2CB2C
+3+3
Encourage people to hold your product
Oct 03, 2023

Encourage people to hold your product

When people hold a product, they are up to 48% more likely to choose it or a product of the same shape and size.

Thomas McKinlay
Thomas McKinlay
PromotionsPromotions
+4+4
How to make limited-time offers effective
Aug 01, 2023

How to make limited-time offers effective

Limited-time deals work better offline than online. To make them more effective online, keep them short and justify them (e.g. company anniversary).

Thomas McKinlay
Thomas McKinlay
B2CB2C
+3+3
Ads are more persuasive when listened with headphones
Jun 20, 2023

Ads are more persuasive when listened with headphones

Listening with headphones (vs speakers) make messages more persuasive. People were 2x more likely to respond positively.

Thomas McKinlay
Thomas McKinlay
Customer ExperienceCustomer Experience
+3+3
The best in-store shopping cart design
Apr 25, 2023

The best in-store shopping cart design

People spent 33% more when using wheelbarrow-style ring handle shopping carts (vs traditional horizontal handle carts).

Thomas McKinlay
Thomas McKinlay
Customer ExperienceCustomer Experience
+4+4
Suggest product pairings to boost your sales
Mar 14, 2023

Suggest product pairings to boost your sales

Recommend pairings of two different products to seem like an expert (e.g. a rug to match a sofa). In experiments, that increased ad clicks by 21%

Thomas McKinlay
Thomas McKinlay
B2CB2C
+5+5
Show multiple copies of your product
Jan 17, 2023

Show multiple copies of your product

Don’t display your product alone. Show it alongside copies of itself. People will perceive it as more effective, both when deciding to buy it and when using it.

Thomas McKinlay
Thomas McKinlay
B2CB2C
+5+5
Where you should display your price
Nov 22, 2022

Where you should display your price

Scientific research found that we perceive prices as cheaper when they are below products (vs above), increasing sales.

Thomas McKinlay
Thomas McKinlay
3-min marketing recommendations from the latest scientific research. Join 30,000+ marketers, for $0.

Science Says

3-min marketing recommendations from the latest scientific research. Join 30,000+ marketers, for $0.

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